Return policy

At Basiqat Store, we offer digital programs, charitable packages, and non-physical services. As our products are delivered electronically or as charitable contributions, no physical shipment or tangible delivery takes place.

Therefore, please note the following:

No Returns or Refunds – All purchases are final once payment is confirmed, as our digital content and charitable programs cannot be returned, revoked, or exchanged.

Order Confirmation – Buyers are encouraged to review all details carefully before completing their purchase to ensure accuracy.

Technical Issues – If you experience any technical problem accessing your digital product or confirming your contribution, please contact our support team within 3 days of purchase, and we will assist you promptly.

Program Changes – In rare cases where a program or campaign is modified or canceled by the Foundation, we may offer an alternative service or equivalent benefit at our discretion.

For inquiries or assistance, please reach us at:
📧 info@basiqat.org.ng